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Richard Peña Bonifaz

Software Engineer

I figure out how systems work, identify what matters, and deliver solutions that create impact. I seek out challenges where I can raise standards, improve outcomes, and keep growing my skills.

Metropolitan Region of Santiago, Chile
Richard Peña Bonifaz
Richard Peña Bonifaz View online / Projects

Experience

SyzLab

Backend Developer

I work as a Django developer, focusing on launching various projects, their infrastructure, efficiency, scalability, and security. I am also in charge of developing the entire analytics stack for tracking business and system metrics.
  • Drove the implementation of new git-based workflows and development tools like linters and testing.
  • Implemented a log monitoring and metrics system for problem identification and performance improvements, such as memory usage and response time.
  • Implemented ETLs for data analysis and report generation, enabling business leaders to make data-driven decisions.
  • Generated different developer tools for improve the development workflow, like benchmarking tools and network integration tools

Salinas y Fabres

Service Manager

Managed profitability, customer satisfaction, and productivity goals for two automotive service workshops with the highest national demand. Focused on maintaining smooth and efficient operations by planning, standardizing workflows, and ensuring timely service delivery, which increased efficiency and customer satisfaction.
  • Built teams for operating two automotive service workshops, ensuring profitability targets were met. The team achieved strong cohesion.
  • Implemented planning and workflow standardization, preventing work order delays. This reduced work in progress by 20% within two months.
  • Improved customer satisfaction through optimized response times and fluid communication, increasing NPS by 50%.
  • Enhanced staff development process for technicians and administrative personnel, resulting in increased work motivation.

Kal Tire

Operations Manager

Progressed through various roles as part of my development, from technician to Operations Manager. Led the productive and administrative process of the OTR Repair and Retread plant, improving productivity, automating tasks, and adopting technology for process development. Additionally, developed a digital system for real-time reporting, implemented energy-saving measures, and managed annual budgets.
  • Increased productivity and automation in key plant processes with the team by 70% over three years.
  • Developed a digital operational control system with real-time reports using Forms and Dashboards, reducing reaction time and information access by 100%.
  • Implemented energy controls that reduced consumption by 40%.
  • Led and trained a team of 30 members, improving work environment and talent retention. 12 promotions, two to supervisory roles.
  • Managed annual budgets, optimizing income and expenses. 8% increase in profits.
  • Implemented performance evaluation processes for team development. From 0 to 1 annual evaluation.
  • Implemented field inspection reporting systems, reducing quote issuance time by 3 days and decreasing required man-hours.
  • Generated technical and economic proposals that secured contracts representing over 20% of plant production.

Education

Industrial Civil Engineering

Universidad Arturo Prat

Industrial Engineering

Universidad Arturo Prat

Higher Level Technical Degree in Mining Operations

Universidad Arturo Prat

Mid-Level Technical Degree in Automotive Mechanics

Liceo Industrial Eulogio Gordo Moneo

Skills

  • Rust
  • Go
  • Python
  • Typescript
  • PostgreSQL
  • SQL
  • Django
  • HTMX
  • FastAPI
  • Flask
  • Astro
  • React
  • Docker
  • Kubernetes
  • Redis
  • Apache Kafka
  • RedPanda
  • Celery
  • CI/CD

Soft skills

  • Self-management
  • Self-taught
  • Emotional intelligence
  • Adaptability
  • Leadership
  • Critical thinking
  • Assertive communication

Hard skills

  • Analytical skills
  • Git / GitHub
  • Cloud computing
  • Upper Intermediate English
  • Agile / Scrum methodologies
  • Data structures
  • Networking

Certifications

  • Internal Auditor ISO 9001:2015, 14001:2015, and 45001:2018
  • Internal Auditor ISO 50001:2018